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October 2018

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Weathering the Storm: Tips for Surviving the U.S. International Education Recession

October 26, 2018
Tips for Surviving the U.S. International Education Recession

The international enrollment numbers are in, and they reflect what those who work in international education know: these have been a troubling few years for the U.S. international education industry. The strong U.S. dollar, disturbing media reports about safety amid gun violence, xenophobia, and the current political climate are all factors contributing to this downtown in enrollment numbers.  

In the middle of this perfect storm, international education administrators and recruiters are left with the challenge of promoting U.S. programs. To weather this storm, Lastarria Media has provided some tips for surviving the U.S. international education recession.

Weathering the Storm: Tips for Surviving the U.S. International Education Recession

1. Reorganize/restructure internally as needed

Numbers are down: use this time to your benefit. Take a look at the administrative structure of your institution and make the changes needed to survive (keeping in mind that you will probably need to implement another restructure when numbers again improve). Plan for these fluxes accordingly: have one structure for assigned duties based on low enrollment, and another based on high enrollment. Utilize this period of low enrollment to prepare for the implementation of each of these plans.

Tips for Surviving the U.S. International Education Recession

2. Complete a website audit

Your website is a marketing and recruiting tool . . . are you using it as such? Take this downtime to review your website and make sure that it has all of the elements it needs. During this audit, ask the following questions:

  • Is all information up to date?
  • Are all programs fully explained?
  • Are the photos fresh?
  • Do all links work?
  • Are all forms updated?
  • Is the privacy policy GDPR compliant?
  • Is it the site easy to navigate?
  • Is it easy for students to sign up for classes?

Consider hiring a consultant to make suggestions regarding user experience (UX) and to edit the site as a whole. The best time to double your online marketing presence is during times of economic slowdown.

Tips for Surviving the U.S. International Education Recession

3. Consider revising/updating admissions forms and systems

Now is the time to fix or improve your admissions system. Instruct employees to test your systems and review each step of the online admissions process and PDF application process. Remove unnecessary items and streamline the application to ensure the application process is fluid.

Tips for Surviving the U.S. International Education Recession

4. Review your message and marketing materials

What is your institution’s message? Do your marketing materials reflect this? Do they clearly show what sets your institution apart from your competitors? While looking for the answers to these questions, it is a good idea to take a look at your competition’s websites and marketing materials. This will show you how your school stacks up.

Tips for Surviving the U.S. International Education Recession

5. Update and refresh your branding

Is your logo up to date? Is it used throughout your materials? Now is the time to look at this and decide if your school needs a marketing makeover. These investments will pay off when it comes to recruiting in 2019.

Tips for Surviving the U.S. International Education Recession

6. Focus on your message through social media

Social media costs very little, but the rewards are great. During restructuring, recruit an internal employee to share your school’s message via social media. Have this person do the following:

  • Carefully select your school’s branded hashtag
  • Follow agencies and partners on Instagram
  • Post daily: share school activities, classroom activities, and anything that makes your school special!
  • Run IG contests with small prizes (and have students use the hashtag in order to participate)
  • Promote activities on Instagram and Instagram stories
  • Use Canva to create IG posts (it’s free!)
  • Share all IG posts on Facebook
  • Tips for Surviving the U.S. International Education Recession

7. Pay close attention to Google Analytics and use Analytics for sales plans

Google Analytics provides useful metrics in regard to your website: our article about Using Web Metrics for a Successful Website explains the ways to turn these statistics into effective marketing and sales plans.

Use your Landing Pages and Pages reports to understand user activity and trends over time: these reports will also aid in identifying underperforming pages that need SEO improvement. Use the Location report to identify emerging markets, and consider translating your website’s main pages into other languages based on this data.

What to Look for in Content Marketing Services

8. Blog, blog, blog

A blog is your marketing tool, your way of connecting to current and potential students, and your key to improving SEO (learn all about this in our post, Why IEPs Need Blogs). The most important aspects of blogging are to blog consistently and to integrate keywords into all posts: both will improve your SEO rapidly.

When blogging, follow these ideas:

  • Encourage teachers to host writing contests: publish the winner on the blog
  • Have teachers guest blog
  • Ask your Activities Coordinator to provide photos and updates
  • Have a Student of the Week
  • Share on social media

Tips for Surviving the U.S. International Education Recession

9. Connect with alumni

Word of mouth remains an excellent marketing tool. Connect with your alumni through a newsletter, alumni events, or a LinkedIn group. Offer them specials if they’d like to return, and seek testimonials from them as well. Consider embedding a custom Google Map to illustrate the diversity of your student population: add testimonials and photos to each popup to recycle your testimonials in a unique and engaging way.

Tips for Surviving the U.S. International Education Recession

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Marketing Marketing Guides Video Content YouTube

Getting the Best Testimonials: Tips While Interviewing

October 3, 2018
Using Instagram Stories to Promote Your School

Documentary-style testimonial videos are an incredibly effective marketing tool, but require many elements: high-quality equipment, a skilled cameraperson, a quiet and aesthetically pleasing place to film, and an interviewer who creates a relaxed and welcoming environment are just a few key elements of quality film production. After filming, a video requires skilled editing from a videographer who knows how to present the message and branding of your product, program, company, or institution.

Each of these aspects is vital to creating engaging video content, and many aspects (such as practicing the interview process) can be prepared for in advance. Here are some tips and tricks to the interview process that will help to produce the best footage.

Getting the Best Testimonials: Tips While Interviewing

  1. Let the interviewee know that you will repeat questions several times to allow them to express themselves in several ways.
  2. Remember that these are sound bites. Instruct your interviewees to speak in snippets, not in long paragraphs.
  3. Instruct him/her to sit still and not make faces, nervously laugh, etc. after finishing a response. (People often do this to indicate that he/she is done speaking. It ruins the shot.)
  4. Before filming begins, check that the mic is not showing, that interviewee hair is not out of place, that clothes are in order, and that no one is behind the shot.
  5. Don’t begin asking questions until the cameraperson states that we are rolling.
  6. Look the speaker in the eye as you ask questions and listen to his or her answer.
  7. Do not speak while the interviewee speaks.  
  8. Pause for several seconds before asking the next question.
  9. Make sure that the speaker looks at you and not the camera.
  10. Have the speaker state his/her name, city/country of origin, and other details several times. (Chances are that you will need several options for this sound bite.)
  11. Make sure that every question begins with a statement. For example, “I choose X because . . . “ rather than “I chose it because . . . “ Explain this to the interviewee so that they understand what is needed of them: for example, tell them that in the final product, your questions will not be stated or revealed.
  12. Don’t be afraid to ask the interviewee to state something again if you KNOW that this will not be a useful sound bite because of something that happens or is said. (For example, if an interviewee accidentally stutters too much, or if a noise in the background creates a distraction.)
  13. Have fun and be comfortable: this will help your interviewee relax as well!

Lastarria Media, LLC produces high-quality testimonial videos for the international education sector. Here is just one example of Lastarria Media’s work: to see more samples, contact us.

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